Privacy Policy

At knitpursuit, we are deeply committed to safeguarding your privacy and honoring the trust you place in us. This Privacy Policy explains how we collect, use, and protect your personal information, as well as the choices you have regarding your data. It also details the measures we’ve put in place to ensure your information is kept safe.

Your Privacy, Our Priority

Important: knitpursuit does not sell or rent your personal data to third parties.

1. Information We Collect

We gather personal information from various sources, especially when you make a purchase or register with us. The types of information we collect include:

  • Personal & Contact Information: This includes your name, email, billing and delivery addresses, purchase history, customer support interactions, product preferences, and any other details you choose to provide.

  • Transaction Details: Depending on your payment method, we may collect information such as the name used for payment, the card type, partial card numbers, and account information.

  • Technical Information: When you visit our website, we may collect details such as your IP address, browser type, operating system, location, language settings, and platform information.

  • Marketing Preferences: This includes your preferences for receiving marketing communications and your contact preferences.

2. Information You Provide

You may choose to share personal information with us in various ways, such as when you place an order, leave a review, or share content (like photos, videos, or comments). This information may include your name, email, address, product preferences, and more.

3. How We Use Your Information

We use the data you provide to personalize our communications, recommend products, offer services that align with your preferences, and assist with any questions or issues related to your purchase history. Additionally, we use this information to process orders, maintain your account, and offer ongoing support.

4. Cookies, Analytics, and Tracking

knitpursuit uses cookies, web logs, and Google Analytics to improve your browsing experience. Cookies help us remember your preferences and improve site performance. You can manage your cookie preferences or opt out of Google Analytics via the available browser plugin.

5. Email & Text Notifications

With your consent, we send alerts about new products, promotions, and other updates via email or text. You can receive up to four messages a month. If you wish to opt out, simply email us at. to unsubscribe.

6. Sharing Your Data

We do not sell or rent your information to third parties. However, we may share your data with trusted partners to facilitate our services:

  • Payment Providers: Banks, payment services, and shipping carriers.

  • Service Providers: Including hosting platforms and advertising services.

  • Legal Obligations: In certain circumstances, we may be required to share your information to comply with legal requirements or prevent fraud.

7. Protecting Your Personal Information

We take your privacy seriously and employ advanced security measures to protect your data. Your payment information is encrypted with SSL, and transactions are securely processed through PayPal. While we strive for robust security, we cannot guarantee absolute protection in all circumstances, but we are continuously improving our systems.

8. Data Retention

We retain your personal information only as long as necessary to provide services or as required by law. After you close your account or stop using our services, we may retain some data for legal, fraud prevention, or operational reasons.

9. Withdrawing Consent

You have the right to withdraw your consent for the processing of your personal information at any time. Please note that doing so may affect your ability to use certain features or services. To update or delete your information, contact us at .

10. Accessing, Reviewing, and Updating Your Information

You have the right to request access to the information we hold about you. You can also request to update, correct inaccuracies, or delete your data. Requests can be made by emailing us at .

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page, and where appropriate, communicated to you by email. We encourage you to review this policy regularly for updates.

By shopping with knitpursuit, you accept the terms of this Privacy Policy. If you have any questions or concerns, please contact us at . We are dedicated to maintaining your trust and ensuring a safe, secure experience with us.